Cruivantara operates maritime leisure journeys within Hong Kong. This document outlines how personal data is collected, utilized, and protected when individuals interact with our digital platform.

Legal Framework

Cruivantara adheres to the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong . We act as a data user under this legislation, establishing protocols to ensure that personal details are gathered fairly and lawfully. Collection is restricted to information necessary for operations, such as managing reservations and delivering services within regional waters.

Data subjects retain rights under the PDPO to request access to their personal files and correct inaccuracies. To initiate an access or correction request, users can communicate with our designated privacy team via email at help@cruivantara.com. Requests are addressed within the statutory timeframes established by local regulations.

Your Digital Footprint

Our online platform employs digital tools to understand user behavior and optimize website performance. These tools include standard internet cookies and tracking pixels that monitor how visitors navigate different sections of our website.

Cookies are small text files placed on a device to retain preferences and analyze web traffic patterns. Pixels send data to servers regarding specific actions taken on a webpage, assisting in the evaluation of promotional campaigns.

Cookie Category

Function

User Control Option

Essential

Enables navigation

Browser settings disablement

Analytical

Monitors web traffic

Opt-out links / Ad preferences

Targeting

Shapes advertisements

Device settings reset

Users maintain total control over their digital footprint. Internet browsers provide options to decline cookies or alert individuals when cookies are sent. For tailored advertisements, individuals can adjust settings through global opt-out platforms or directly within their device preference panels. Declining tracking tools does not prevent website usage, though certain interactive features might function differently.

Third-Party Disclosure

Operational delivery requires sharing specific data points with external service providers. Cruivantara coordinates with third parties to perform essential functions, including payment processing, database management, and logistical support for voyages.

These service providers receive only the specific data fields required to complete their designated tasks. They operate under strict contractual obligations that mirror the standards outlined in this policy.

  • Payment Processors: Handle transactional information through external portals to facilitate reservations.
  • Logistical Partners: Access names and scheduling data to manage harbor boarding procedures.
  • IT Service Vendors: Assist in maintaining server infrastructure and digital communication pipelines.

We do not sell, rent, or lease user databases to external entities for independent marketing initiatives. Data transfers beyond these operational partners occur only if legally required by law enforcement agencies or statutory bodies in Hong Kong.

Regional Scope

This policy applies exclusively to individuals accessing our services within the Hong Kong Special Administrative Region. Our operations, marketing, and digital infrastructure are tailored to residents and visitors engaging with maritime activities locally.

By interacting with our platform, users acknowledge that their personal data is processed and stored within Hong Kong infrastructure. If a user accesses this platform from outside the jurisdiction, they acknowledge that local laws apply to the management of their submitted details.

Security and Retentions

Data retention periods are determined by operational necessity and legal mandates under Hong Kong law. Information is deleted or anonymized once the initial purpose for collection finishes.

Physical and electronic safeguards protect gathered data against unwanted entry, alteration, or disclosure. Internal protocols limit data access to personnel who require the information to perform operational duties. For questions, concerns, or clarifications regarding these data management practices, contact our team directly at help@cruivantara.com .

Company Name: Cruivantara

Email: help@cruivantara.com

Live Hours: Monday to Saturday, 10:00 – 19:00, HKT